Specialist Therapeutic and Behaviour Support
Specialist Therapeutic and Behaviour Support
Your path to greater independence, wellbeing, and positive change- supported by caring professionals.
At Allcare Excellence, we are dedicated to supporting your journey toward improved emotional, social, and behavioural wellbeing. We understand that achieving greater stability and independence can involve complex challenges, which often require specialised, compassionate support tailored to your unique needs. Our Specialist Therapeutic and Behaviour Support services are designed to assist people who experience emotional regulation difficulties, behaviours of concern, or other challenges related to their disability. Whether you need assistance building coping skills, developing positive behaviour strategies, or working through trauma or anxiety, our caring professionals are here to support you.
We are committed to delivering personalised and respectful therapeutic and behaviour support, helping you manage challenges, build emotional resilience, improve social and behavioural functioning, and work toward meaningful, long-term wellbeing.
Here is a detailed look at the therapeutic and behavioural support services we offer:
Therapeutic Supports (128)
We connect you with a network of highly qualified and compassionate therapists who provide one-on-one, goal-oriented interventions. These therapies are crucial for improving function, enhancing skills, and fostering overall wellbeing:
- Physiotherapy: Our physiotherapists are experts in human movement. They work with you to improve your mobility, balance, and strength, enabling you to move more freely and safely. This can involve personalised exercise programs, manual therapy, pain management strategies, and assistance with assistive devices to help you regain function and reduce physical limitations.
- Occupational therapy: Occupational therapists focus on helping you build or regain the functional skills needed for everyday life. This may include assessment and training in areas like personal hygiene, dressing, meal preparation, or managing household tasks. They may also recommend and teach you how to use assistive equipment or modify your environment to improve safety and independence. Their goal is to support your capacity to participate in meaningful daily activities with confidence.
- Speech therapy: Our speech therapists specialise in improving communication, language, and swallowing abilities. They provide personalised interventions to address various challenges, whether it is articulation, fluency, language comprehension, social communication skills, or safe swallowing techniques. Their support helps you express yourself clearly and confidently, enhancing your ability to connect with others.
- Psychology: Psychologists provide essential support for managing emotions, building resilience, and developing effective coping strategies. They offer a safe space to explore challenges, understand thought patterns, and develop practical tools for managing anxiety, depression, stress, and other emotional or psychological concerns. Their guidance aims to improve your mental wellbeing and equip you with skills for positive emotional regulation.
Our therapists work collaboratively with you, guiding and supporting you at every step of your journey. Through their expert interventions, you can build greater independence, develop confidence, and successfully achieve your personal therapeutic goals.
Implementing Behaviour Support Plans
For individuals requiring structured support to manage complex behaviours, our trained and compassionate staff are skilled in implementing Behaviour Support Plans (BSPs). These plans are carefully developed by specialist Behaviour Support Practitioners and are designed to:
- Understand and support behaviours of concern: We work to understand the underlying reasons and triggers for challenging behaviours in a safe, positive, and respectful way. Our approach focuses on proactive strategies to minimise distress and promote positive interactions.
- Promote positive behaviour and new coping skills: Through consistent application of the BSP, we encourage the development of alternative, positive behaviours and equip you with effective new coping skills to navigate difficult situations. This focuses on building your capacity for self-management.
- Reduce and eliminate restrictive practices: A core principle of our approach is the systematic reduction and, where possible, elimination of restrictive practices. We always operate with the utmost respect for your rights and dignity, prioritising less restrictive, positive interventions to support your wellbeing and autonomy.
We work in close partnership with you, your family, and other relevant professionals (such as your Behaviour Support Practitioner) to ensure that your environment, daily routines, and all supports provided are aligned to help you feel safe, empowered, and valued. This collaborative approach ensures that the BSP is implemented consistently and effectively, leading to meaningful and lasting positive change.
Frequently Asked Questions
Specialist Behaviour Support includes assessment, development of Positive Behaviour Support (PBS) Plans, training for carers and staff, and monitoring and reviewing progress. It is specifically focused on reducing behaviours of concern and improving quality of life using evidence-based, person-centred strategies.
However, it does not include general counselling, mental health therapy, or supports unrelated to behaviours of concern. It also cannot fund medical or psychiatric treatment, crisis accommodation, or services already covered under other health systems. All services must be aligned with the participant’s NDIS goals and be considered reasonable and necessary.
A Positive Behaviour Support (PBS) Plan is a document developed after assessment by a behaviour support practitioner. It outlines tailored strategies to reduce behaviours of concern, promote positive alternatives, and support the participant’s emotional and physical well-being. The plan must be consistent with the NDIS Behaviour Support Framework and reviewed regularly.
Specialist Behaviour Support is a Capacity Building support funded by the NDIS to address behaviours of concern. It involves assessment, development, and implementation of positive behaviour support plans tailored to the individual. These plans aim to improve a participant’s quality of life while reducing the need for restrictive practices.
Behaviours of concern are actions that may cause harm to the individual or others, or that limit a person’s ability to participate in everyday life. These behaviours may include aggression, self-injury, or withdrawal. Specialist Behaviour Support aims to understand the underlying causes and provide strategies that are respectful, safe, and effective.
No. This support is available for any participant whose behaviour creates barriers to everyday activities or puts their safety or the safety of others at risk. The service is designed to be proactive and preventive, not only reactive.
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Specialist Therapeutic and Behaviour Support: Empowering Change with Dignity
At Allcare Excellence, we understand that for some NDIS participants the challenge sits not merely with daily tasks, but with complex behaviours of concern and the underlying unmet needs that drive them. Our Specialist Therapeutic and Behaviour Support service is designed to partner with individuals, families and support networks to go beyond management– to discover roots, develop hope, and build lasting change.
What Is Specialist Therapeutic and Behaviour Support?
Under the National Disability Insurance Agency (NDIA) framework, behaviour support is defined as a therapeutic support that addresses “behaviours of concern”– those behaviours of such frequency, intensity or duration that they pose risks to the participant or to others, or significantly limit participation and quality of life. Such behaviours may include self-injury, aggression, property damage, avoidance of meaningful activity, or other responses that indicate unmet needs rather than intentionally “difficult behaviour”.
“Specialist” behaviour support refers to the high-level, intensive supports delivered by providers who employ behaviour support practitioners under the regulatory oversight of the NDIS Quality and Safeguards Commission. These practitioners complete a functional behaviour assessment, then develop and implement a behaviour support plan (and sometimes an interim support plan) with the goal of reducing or eliminating use of restrictive practices, improving quality of life, and building capacity. In practice, this means:
- Understanding why behaviour is occurring (through a functional behaviour assessment).
- Co-designing a support plan that meets needs, respects dignity, and creates safer, more enabling environments.
- Working collaboratively with participants, families/carers, allied health, support workers and service providers to implement strategies.
- Monitoring outcomes, reviewing plans, and ensuring any restrictive practices used are justified, authorised, and continuously reduced.
When and How Behaviour Support Can Be Funded
The NDIS will fund behaviour support in a plan when it is reasonable and necessary, relates to the participant’s disability, and aligns with relevant rules. Funding is often included in the plan under categories such as “Behaviour Support” or “Improved Relationships or Social Participation/Capacity Building– Behaviour Support” when complex behaviours or use of restrictive practices are in view.
Access may follow these steps:
- The participant or nominee recognises behaviours of concern that significantly impact life, or where restrictive practices are in use or likely.
- A registered behaviour support provider is engaged to undertake assessment and planning.
- An interim Behaviour Support Plan may be developed promptly (within 1 month) if there is immediate risk.
- A Comprehensive Behaviour Support Plan is developed within about six months.
- Implementation, monitoring and regular review ensure the plan remains responsive.
Our Process: Supporting You Every Step of the Way
At Allcare Excellence, our approach to Specialist Therapeutic and Behaviour Support is structured, participant-centred and responsive:
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Initial Engagement and Service Agreement
We begin by getting to know you, your goals, your everyday routine, your support network and the behaviours of concern. We will develop a service agreement that clearly outlines roles, expectations, and how our service will work. -
Functional Behaviour Assessment
Our qualified behaviour support practitioners will gather information from you and the people who know you best, observe contexts where behaviours occur, identify triggers, patterns and underlying needs. This assessment is grounded in contemporary best-practice frameworks. -
Behaviour Support Plan Design
Based on the Functional Behaviour Assessment, we co-design a plan– tailored to you, your environment and your aspirations– that focuses on positive behaviour strategies, environmental modifications, capacity building and the reduction (or elimination) of restrictive practices. We always promote dignity, respect, and inclusion. -
Implementation and Capacity Building
Our team works with your supports– family, carers, staff, allied-health professionals– to implement the plan, provide training, and build capacity in the system of care around you. This could include communication supports, emotional regulation skills, safer environments and proactive strategies. -
Monitoring, Review and Outcomes
We rigorously monitor how the behaviours and strategies evolve, review progress with you and your support team, and ensure periodic updates to your plan as required. In case restrictive practices have been included, we support the required reporting and authorisation processes.
Why Choose Allcare Excellence?
- We are a fully registered NDIS provider, delivering Specialist Behaviour Support services in Donvale, Ivanhoe, and the surrounding suburbs.
- Our team comprises experienced practitioners practising positive behaviour support (PBS) frameworks, aligned with NDIS regulations and the latest evidence in behaviour support.
- Our service is flexible and participant-centred– we tailor supports to your unique circumstances, culture and goals.
- We emphasise collaboration, working closely with your family/carers, allied health professionals and support staff to build a consistent, respectful and effective support environment.
- We are committed to reducing restrictive practices, focusing on strategies that empower participants and preserve their rights and dignity.
The Impact: Transforming Lives
Participants who engage in specialist behaviour support often report:
- Reduced frequency, intensity or duration of behaviours of concern.
- Improved relationships with family, carers and support staff.
- Greater participation in community, choice and control over their lives.
- Enhanced independence, safety and quality of life.
By recognising that behaviours are often a form of communication– unmet needs, trauma, sensory overload or unmet choice– we shift the lens from problem-behaviour to person-centred support.
Getting Started
If you, a family member or someone you support is experiencing behaviours of concern that significantly affect daily life or well-being, Allcare Excellence is here to help.
📞 Call us: 0414 794 657 / 0493 182 827
📧 Email: [email protected]
We will guide you through the next steps: assessing your plan, connecting you with our team, and working together to create meaningful, lasting change.
Inclusive Care, Exclusive Excellence – that’s our promise, from the heart.